QUESTIONS

FREQUENTLY ASKED

Questions about Ingredients:

Are you a dedicated gluten-free space? 

Yes, our facility is 100% gluten-free and celiac safe.

Do you use oats in your products? 

No, we do not use oats in any of our products.

What kind of flour do you use in your products?

We use Blends By Orly gluten-free flour in all of our products. Read more about it here

What is the calorie/carb count on your bagels? 

We don't have a nutritional panel on our bagels, but they are about the same calorie/carb count as a regular bagel.  We use a mix of different gluten free grains that mimic that nutritional content of wheat flour, and otherwise, the ingredients are the same as that of a regular bagel. Meaning, no strange ingredients! 

Do you offer any dairy-free or vegan options?

Yes, we have a variety of vegan and dairy free breads, cakes and pastries! See menu for details.  

I have a lot of allergies and food intolerances. Do you publish a list of ingredients for your products? 

We don't publish a list for proprietary purposes, but if you have a particular question about a product or an ingredient, please contact us, and we will give you as much information as possible! 

Kosher Certification:

Are you kosher?

 Yes. We are certified Kosher by the International Kosher Council, under the supervision of Rabbi Zev Schwarcz. You can view our kosher certificate here. Learn more about IKC at www.ikckosher.com.

Are you closed on Shabbat? 

Yes, we are closed on Friday night and Saturday during Shabbat.  

Questions About Shipping: 

Do you ship?

Yes, we ship bagels, bread loaves and pastries.  Click Here to order!

My order has already shipped and I want to change something about the delivery.  What can I do?

You can manage your shipping preferences on FedEx Delivery Manager. Click Here!

How to you recommend storing the breads and bagels after they are delivered?

There should have been heating instructions in the box. If they were not included, bagels and breads have a shelf life of 2-3 days at room temperature in sealed plastic bags. We recommend slicing and toasting before eating. For freezing, slice bread and store it in freezer safe Ziploc bags for up to 3 months. When ready to eat, remove slices from the freezer and toast. Enjoy

Job Inquiries:

Are you hiring? We are hiring for all positions. For job inquiries, contact us here.

General Questions
What is the relationship between Modern Bread & Bagel, Arba, and Thyme & Tonic?

We are all under the same umbrella, serving Kosher dairy, gluten-free deliciousness. Modern Bread & Bagel and Arba share a kitchen and space, but Modern Bread offers breakfast/brunch/lunch for takeout and delivery, while Arba offers dinner service, with a contemporary Israeli menu, which is focused on fresh produce, fish, and homemade pizza and pasta dishes. Modern Bread & Bagel and Arba are closed on Shabbat. 

Thyme & Tonic is open daily for breakfast, lunch, happy hour, and dinner.  Thyme and Tonic serves brunch by Modern Bread and Bagel with popular original favorites like shakshuka, giant latke, and corn fritters, with a vegan option available for each dish. Dinner at Thyme and Tonic is mostly vegan, with a few fish options, and is most noted for fun shareable plates and unique garden to glass cocktails. The three have different staff, so it is best to reach out to the restaurant most relevant to your needs. All shipping is Modern Bread & Bagel.

We’re interested in buying your products wholesale. How do we proceed?
We are limiting new accounts due to the labor shortage for baker positions, but please reach out to us at support@tastebudconcepts.com anyway and we will add you to our list :) 

Do you do gift certificates?
We do! Come into the store or order online. Please note that gift certificates for the restaurant and shipping orders are not the same.


Questions about Ordering: 

Can I make an order online?

Yes! To learn more about our different ways to order, click here.

How far do you deliver?

If you place an order through DoorDash, Toasttab, UberEats, or GrubHub, your delivery can be up to 2.5 miles away. For further NYC area orders, use EzCater. Not local? We ship!

What is the difference between placing an online order and a pre-order?

Online ordering is for real time orders for take out or delivery from our restaurant or bakery.  We suggest placing a Pre-Order for items that you know you want in advance so we can guarantee we will have it for you.  

Is your cafe dine in only or take out too?

We are a quick service concept.  You can conveniently order fresh pastries, breads, bagels, artisanal coffees & teas, salads, sandwiches and more at our counter. We have tables outside available on a first come first serve basis.  

I can’t place my online order. What should I do?
It is possible that we are out of certain items in your order, there are issues with the payment, or there is something going on with the system. You can go ahead and call or email us and we will troubleshoot it with you!


A third-party delivery service cancelled my order. What do I do? 
Unfortunately, this is out of our hands. It likely means that we are out of something, something was not input correctly, or there was an issue with the delivery service. We recommend that you try again or order delivery from our website (we use DoorDash). Reach out to them directly. 

Can I request modifications for my order online?

Modifications that are not on the menu (like scooping a bagel) will not process in our system and we will unfortunately not be able to see them, so we may miss your request. 

Questions about Catering:

 

Do you offer catering for big events?

Yes, please contact us for catering inquiries.

Do you take special or custom orders?

It depends on the request! Please reach out via email or phone to find out.

Do you offer private dining & personal chef experiences for parties at home?

Please contact us for private dining & personal chef inquiries.